Accessibility statement

Kongresshotel Potsdam is committed to ensuring digital accessibility for people with disabilities. We are continuously improving user-friendliness for everyone and applying the relevant standards (WCAG 2.2, BITV, and EN 301 549) for accessibility. This digital accessibility statement applies to the Kongresshotel Potsdam website published at https://www.kongresshotel-potsdam.de/.

Status of compliance with requirements

The website is currently not fully compliant with the technical requirements of the Web Content Accessibility Guidelines (WCAG) 2.2 and the Barrier-Free Information Technology Ordinance (BITV 2.0).

Non-accessible content

The following content is not accessible because it does not comply with the underlying harmonized standard EN 301 549:

There are images without captions on one page. Navigation to the images with screen readers is difficult. | WCAG: 1.1.1
There are links without link text on all pages. | WCAG: 4.1.2
On several pages, the contrast between text and background is too low. | WCAG: 1.4.3
On several pages, there are ‘iframe’ elements without labels. Navigation to the iframes with screen readers is difficult. | WCAG: 4.1.2
On some pages, there are form fields without labels. Navigation to the form fields with screen readers is difficult. | WCAG: 4.1.2
On several pages, there are headings that have no labels or contain the aria-hidden attribute and are therefore not accessible to screen readers. | WCAG: 1.3.1
On some pages, a parent element is missing the appropriate child elements. This can confuse screen reader users, as content is expected but none is present. | WCAG: 1.3.1
On several pages, links cannot be distinguished from the surrounding text. | WCAG: 1.4.1
All pages contain scrollable elements that cannot be scrolled using the keyboard. This makes it difficult for users of assistive technologies to view the entire page. | WCAG: 2.1.1

This statement was created on June 25, 2025. The statement was created using Eye-Able® technology from Web Inclusion GmbH. More information about Web Inclusion GmbH can be found at https://eye-able.com/. Web Inclusion GmbH has completed all machine-verifiable testing steps.

Feedback and contact details

Do you have a comment or suggestion regarding barriers on this website? Please contact us. We will explain what barriers exist. You can find out what exceptions we have made. We will answer your questions as quickly as possible, at the latest within the statutory period of six weeks. Thank you for your feedback. You can contact us at the following address:

OSV Hotel- und Kongress GmbH & Co. Betriebs KG
Kongresshotel Potsdam
Am Luftschiffhafen 1
14471
Potsdam
marketing@kongresshotel-potsdam.de

Arbitration board

European Commission platform for online dispute resolution (ODR) for consumers
We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board. (§ 36 VSBG)
OSV Hotel- und Kongress GmbH & Co. Betriebs KG reserves the right to make changes or additions to the information provided.